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Posts Tagged ‘Seth Godin’

Grab Yourself a Soapbox.

April 27th, 2010 1 comment

Madison Ave

In days of old in the world of advertising–many refer to it as “The Golden Age”–when major accounts were lost, heads rolled and the blood flowed down the glorious street known as “Madison Avenue.” Creatives and AEs alike commiserated over martinis that in weeks prior, would have served as lunch with the client. Oh, how the times have changed… Or have they?

Certain financial collapses in recent history knocked the wind out of many of the industry’s best and brightest, and that’s putting it mildly. But when the chips fell and after the dust settled, the light changed. Something was different… Or was it? Folks everywhere, from CEOs to CSRs and from CDs to JADs were talking. But it wasn’t over the phone or over lunch, or even via email. (O.K., well, yes; some of these things still do take place, thank god.) It was online via channels such as Facebook and Twitter. Texts. Tweets. Yelps. Etcetera. Communication changed. Mass communication–has changed. An aside, to many who may read this: it will seem akin to a brand new culinary student talking to Alain Ducasse about frying eggs. Hmmm. I am not a social media wizard by any stretch of the imagination. However, and as a writer, I do notice things from time to time.

That said, some things that haven’t changed in our world: creatives still bemoan their misfortune when they find themselves out of work… “But I DROVE that campaign. It was MY idea, MY design and/or MY COPY.” Or, “I’ve been kicked to the curb for some f***ing kid that designs hypertext links. He wouldn’t know a concept if it bit him in the f***ing ass. Do you know how many One Show Pencils I’ve won? I can tell you how many he’s won. That’s right. ZERO.” (See recent post at http://TalentZoo.com entitled, Advertising Agencies: Kiss Your Creative Teams Goodbye.)

Um… maybe it’s just me. Or maybe some of us have forgotten what it’s like to be hungry. It can hurt. A lot. But something else good can happen if you’re aware enough, scrappy enough, and once you’ve quit hanging your head between your knees. You get your edge back. Now, the truth for me is that I’m not where I’d like to be… just yet. On the other hand, I think there will always be a part of me that isn’t satisfied unless I’m dissatisfied. That is to say, I don’t know if I’ll ever be “Where I want to be.” I’ve heard some say that once you get to that place… the place that–before you got there–seemed so great–your perspective changes, and it wasn’t at all what you’d thought. Now, you want something else. Something better. I’ve also heard it said that getting fired makes you stronger. Tougher. If it doesn’t first drive you crazy… I wonder what Nirvana is like. I wonder if once you get there, you think, “Ehn,” …anyway.

This is the deal (and the part where I tell Chef Ducasse all about frying eggs):

Chef Ducasse

The landscape has changed. The world has changed. We are in a new era. Right now, the buzzwords are “social media…” “new media.” Oooh. Ahhh. Tomorrow they will be something newer. One thing that hasn’t changed? People. People still want to be wowed and excited and drawn in. They still want to be driven to ecstasy–and then held. In fact, maybe now, more than ever before. Frankly, so much (and I think many of you will agree, Creatives) in our world that lauds itself as “creative”–sucks. Maybe that’s why people are so bored and tired and are quite content in their own magical mini light-box worlds that fit in the palms of their hands. Maybe as a society and on the whole, we have become one great bunch of fat, lazy sods. Maybe I’m harsh. *sigh* Oh, well. But–my dear, sweet, lovely Creatives–and I mean this with all my heart–I know your pain. But I truly believe the answer does not lie in whacking the hypertext kid. Because The Man is, in effect, a junkie. He will find another hypertext kid. The trick, it would seem, is not even to try and figure out how to win back The Man. The trick is to figure out how to cut The Man out of the picture entirely. We’re talking Frank Lucas-style, Baby.

Frank Lucas, CEO Extraordinaire (a.k.a. American Gangster)

(O.K., well, maybe not quite that cold, and uh… illegal. But you get my meaning.) The trick, it would seem, is to become what some (Seth Godin) would call, a Linchpin. Relearn how to Fascinate (by Sally Hogshead). Or, as Hugh MacLeod would say, “Quality isn’t job one. Being totally f***ing amazing is job one.”

So, kids… Creative Beasts… have at it. Find a way. SEIZE THE PREY.

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Just Another Deluded Entrepreneur.

March 4th, 2010 3 comments

You sure know how to say it, Hugh.

It’s kind of like, “I am an entrepreneur. I am an entrepreneur. I am, I am, I am, I AM an entrepreneur!”

Check out this latest post of Hugh MacLeod’s: http://tinyurl.com/ycmzgw8

He offers great insight (so wise). I’m grateful for these thoughts because if there’s one thing for sure, it’s that when you make the decision to take the plunge, you have all of these feelings. Feelings like, “I’m an idiot.” Or, “I’m crazy.” Or, “I’m crazy and I’m an idiot.” You’re leaping out into The Great Unknown. There’s no one there holding your hand. You’re swimming solo. And you’ve never done this before. It feels scary and it feels lonely. And it’s one of the best feelings, ever.

Hugh’s book, by the way, is wonderful and it is one of a few that has had a hand in changing my life. Check it out: http://gapingvoid.com/books/

And if you like that one (and by the way, my guess is that you wouldn’t be on this page if you didn’t share in these hopes and dreams), here’s a few more for you to check out:

Fascinate by Sally Hogshead http://sallyhogshead.com/category/fascinate/

Radical Careering by Sally Hogshead http://www.radicalcareering.com/

Linchpin by Seth Godin http://www.sethgodin.com/sg/

Trust Agents by Chris Brogan and Julien Smith http://www.chrisbrogan.com/where-to-buy-trust-agents/

Why Now is the Time to CRUSH IT! Cash In On Your Passion by Gary Vaynerchuk http://crushitbook.com/

If you’re as geeky as I am, you will find parts of these books that will make you cry as you read. So, even if you never truly become your own boss, at least you will have had a good cry or two.

Here are some of Hugh MacLeod’s thoughts regarding entrepreneurship, followed by my comments (for whatever they’re worth):

1. Everything takes three times longer than it should. Especially the money part.

Thank God I’m not the only one who feels this way. And please, God, would you send me a bit more money, a decent video camera or two, a new Mac, fully loaded with Adobe CS4, Final Cut Pro, etc, etc, an art director, a video crew, an editor, a producer, some advertisers, a SEO expert, an affiliate manager… hmm, what else? Oh, yeah, an accountant… and maybe an extra writer or two. Oh, and about a million or so followers? …Thanks!

12. It’s easier to turn an ally into a customer than vice versa.

This one made me think of something one of my best customers once said to me when I sold software. I’ll never forget it. I made a mistake, and that was that I over-promised and under-delivered. The great rule of sales and service is just the opposite. What he said was, “Trish, I’m going to teach you something: there’s an old saying that goes like this: ‘It takes years to win a customer and seconds to lose one.'” Original thought or no, he was right. I felt awful, and that I had not only lost a customer, but a friend. I sent him a most sincere letter of apology, not expecting to regain his business. But guess what? A couple weeks later he called me again, and it was as though nothing had gone wrong. “Wow!” I thought. “I must be doing something right.” The funny thing was that when I told my boss about losing him, his response was more or less, “Oh, well.” He was the one that had instructed me to make the promise and take the order; i.e., the money. Never again, will I take an order from a client without being able to personally guarantee 100 percent that I can deliver on the product. I like having customers that like me, but more importantly, I need my customers to trust me. Whatever it is that you’re selling, your customer needs to feel satisfied with your product and the experience at the end of the day, if he is to return. And if he walks away delighted, he might just tell someone else. On the flip side, if he walks away angry, you can be sure he’ll tell someone else. It all boils down to earning trust. That is how you sell your product and that is how you win and keep customers. To hell with dog and pony shows. And thanks, Josh.

25. Bill Gates may have a million times more money than me, but he isn’t going to live a million times longer than me, watch a million times more sunsets than me, make love to a million times more women than me, drink a million times more fine wines than me, listen to a million times more Beethoven String Quartets than me, nor sire a million times more children than me. Human beings don’t scale.

Find a way to love what you do. Love your friends and loved ones well, and try to appreciate what you have. Life is short, and it’s easy to miss the little joys and wonderful moments that sometimes fall before us. One of my Russian friends once said to me, “There is a Russian saying: ‘It’s better to have a hundred friends than a hundred dollars.'” I told another friend who said, “That sounds like a Russian saying.” Maybe so, but I like it. Not that I would turn away a hundred dollars.

For the rest of Hugh’s sublime thoughts and witticisms check out his post. Again, here’s the link:
http://tinyurl.com/ycmzgw8

And on that note, Creative Beasts, I bid you adieu. Keep dreaming, keep building on your dreams and as always, Seize The Prey. Here’s Barenaked Ladies with If I had a Million Dollars. Bein’ geeky and keepin’ it real.

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